What problem are you solving?
A cross-border ecommerce team wants to compare AI customer-support tools. They already have a rough list but no source fields, use-case fit, risk notes, or recommendation order.
Use these assumptions
Assume the final report will go into Notion, Google Docs, Feishu Docs, or Word. You may mark fields as to-be-verified when the prompt does not provide enough evidence. Do not invent pricing, features, or customer cases.
Base your work only on this material
Rough list: 1. Intercom: support chat tool, may have AI. 2. Zendesk: often used by larger companies. 3. Tidio: looks suitable for Shopify. 4. Gorgias: ecommerce support. 5. Freshdesk: support system. Client priorities: fit for cross-border ecommerce, English support, multi-channel coverage, small-team pricing, rollout difficulty.
What to submit
- One short recommendation paragraph
- Tool comparison table
- Source or verification field for each tool
- Fit and risk notes
- Recommendation priority
- Questions the client must confirm
What makes a result pass review
- Cover all five supplied tools
- Separate known facts from information to verify
- Do not invent prices, features, integrations, or customer stories
- Give a recommendation order with reasons
- Make the report useful for initial client screening
Recommended format
- Start with the conclusion
- Then provide the comparison table
- End with risks, fields to verify, and client questions